Owner Testimonials

Can't Say Enough Good Stuff! For the past 10 years, I have had the pleasure of Graf Property Management taking care of my townhouse in Vista, CA. The professional staff, led by Robin Etheridge, goes above and beyond to meet their client’s needs for the properties that they manage.

As a client I have had no problems with communication regarding the tenant, repairs on the property, or deposits of rent moneys to my account. Why, you ask, is this so important? I am an out-of-town landlord and completely dependent on Robin and her staff to manage all the details of my investment. I receive monthly statements detailing all expenses and income. Twice a year visual inspections are done and photographs are sent for me to review and evaluate the conditions of the townhouse’s interior. Should there be a need for any service or repairs, I know I can rely on Graf Property Management to provide licensed skilled tradesmen to complete the job.

Recently, Robin handled the sale of the above property, ironing out all the details and dealing with conflicts and problems that can become road blocks to a successful sale for her client.

It is without reservation that I would recommend Graf Property Management’s professional services to any prospective client looking to have all the headaches of tenant management resolved.

Change is very difficult for some people, myself being one of them. Yet it was the best decision I made last year when I contacted Graf Property Management to see about switching management companies. Robin was understanding and so knowledgeable about property management that I was immediately at ease with my decision to work with her and have her take care of my home!

When my tenant moved out, my property needed quite a bit of work, I put it all in Robin’s very capable hands. I must say that I am dazzled by the results! She not only can manage property, but she has wonderful taste!

Again, working with Graf Property Management was a blessing for me.

Graf Property Management has managed my property for over three years and I don’t know what I would do without them. I live out of state and GPM makes life easy for me even paying my Property taxes, no worries. A water line in the concrete slab burst and flooded the home, GPM came to the rescue working with my insurance company and made all the necessary repairs. Did I mention I live out of state?

GPM keeps my tenant happy, my home in great condition and I am a very satisfied customer.

Graf Property Management (GPM) is the best property management company I have had the pleasure of doing business with. I am a landlord and have used other local property management companies in the past and have had nothing but bad experiences. The owner, Robin Etheridge, went above and beyond what I had expected of a property management company and both my tenants and I have had a great experience. Below is just a few notes on my positive experience with GPM:

Communication: Communication with GPM is great. They almost always answer the phone or get back to you immediately whenever you call. They also keep you aware of anything going on with your property.

Services: Whenever we need work done on our property GPM has always came through with a quality, licensed provider. We have had everything from flooring, plumbing, to drywall done through their contractors. Also, their services always have a competitive price.

Tenants: Robin found us great tenants who are responsible and always pay rent on time. We have had experiences with other property managers who put anyone they can in the property as soon as possible just so they can collect their fee. GPM thoroughly screens all applicants and picks the best tenants. Additionally, the tenants have had a great experience dealing with GPM.

Rent: Robin conducted a market analysis prior to listing our property for rent and we were able to rent our property out for much higher than we anticipated.

Overall we have had the best experience using GPM and will continue to go use them for our property in the future.

When my husband and I decided to take a traveling job, we were reluctant to leave our beautiful home unattended. We worried about how we could possibly find a good reliable tenant and oversee the management of our valuable property while we were gone. All our concerns and worries were immediately resolved when we first met and began working with Robin Etheridge. She is the amazing owner operator of Graf Property Management. She connected us with a gardener, cleaning service, window washer, tile flooring restoration specialist and a painter. Everyone she recommended was professional, reasonably priced, and provided excellent service.
I cannot say enough about Robin’s professionalism, attention to detail, promptness, reliability, and her on the ball attitude. She had our house in pristine ready to rent condition within 3 days after we vacated our home. Then, unbelievably, she found the perfect tenant 2 days later. This Company has made it possible for my husband and I to take an extended traveling vacation. We are having the time of our lives and have zero worries about the beautiful home we left behind.

This is a 5-star company. I have no hesitation in recommending this highly professional and efficient North San Diego County property management company. I guarantee you will be completely satisfied with the excellent service this company provides.